“Personal Data” or “personal data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Common examples of personal data could include name, identification number and contact information.
2. WHEN WILL RAENA COLLECT PERSONAL DATA?
We will/may collect personal data about you:
When you register and/or use our Services or Application, or open an account with us;
When you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;
When you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services;
When you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails;
When you use our electronic services, or interact with us via our Application or use services on our Application. This includes, without limitation, through cookies which we may deploy when you interact with our applications or Application;
When you carry out orders/transactions through our Application or Services;
When you provide us with feedback or complaints;
When you register for a contest; or
When you submit your personal data to us for any reason. The above does not purport to be exhaustive and sets out some common instances of when personal data about you may be collected.
When you visit, use or interact with the Application or our mobile applications, we may collect certain information by automated or passive means using a variety of technologies, which technologies may be downloaded to your device and may set or modify settings on your device. The information we collect may include, without limitation, your Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, the address of a referring website (if any), and the pages you visit on our Application and mobile applications and the times of visit. We may collect, use disclose and/or process this information only for the Purposes (defined below).